Terms And Conditions
Welcome to REV-MATE SERVICES PRIVATE LIMITED. By booking or using our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
? 1. Booking & Confirmation
- All bookings are subject to availability and confirmation.
- A booking is confirmed only after receipt of the required advance payment.
- Customers must provide accurate personal and travel details at the time of booking.
? 2. Payments
- Payments can be made via bank transfer, UPI, or other accepted modes.
- Full payment must be completed before the start of the यात्रा/service unless otherwise agreed.
- Prices are subject to change without prior notice due to currency fluctuations, fuel surcharges, or other factors.
? 3. Cancellation & Refund Policy
- Cancellation requests must be made in writing.
- Cancellation charges may apply depending on the timing and service provider policies (airlines, hotels, etc.).
- Refunds, if applicable, will be processed within a reasonable time after deducting applicable charges.
- Non-refundable bookings will not be eligible for refunds.
- Group Bookings are non refundable and non amendable in any circumstances
- No refunds on un-used services
? 4. Changes & Modifications
- Any changes to bookings are subject to availability and may incur additional charges.
- The company reserves the right to modify itineraries due to unforeseen circumstances such as weather conditions, operational issues, or safety concerns.
? 5. Travel Documents
- Customers are responsible for carrying valid passports, visas, and necessary identification documents.
- The company is not liable for any denial of boarding, entry, or visa rejection.
? 6. Liability
- REV-MATE SERVICES PRIVATE LIMITED acts as an intermediary between clients and service providers (airlines, hotels, transport, etc.).
- We are not responsible for delays, cancellations, accidents, loss of baggage, or any injury caused by third-party services.
- Any additional costs due to unforeseen events (natural disasters, strikes, political unrest, etc.) must be borne by the traveler.
? 7. Travel Insurance
- Travel insurance is highly recommended for all your travel.
- The company is not liable for any loss or damages that could have been covered under insurance.
? 8. Conduct & Responsibilities
- Travelers are expected to behave responsibly and comply with local laws and regulations.
- Any damage caused to property or misconduct will be the sole responsibility of the traveler.
? 9. Force Majeure
- The company shall not be held liable for failure or delay in performance due to events beyond its control, including natural disasters, pandemics, government restrictions, or other unforeseen circumstances.
? 10. Pricing & Inclusions
- Package prices include only the services specifically mentioned in the itinerary.
- Any additional services not mentioned will be charged separately.
? 11. Complaints & Feedback
- Any issues during the trip must be reported immediately to our support team for resolution.
- Post-trip complaints may not be entertained if not raised during the trip.
? 12. Governing Law
- These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of Gurgaon Only.
? 13. Acceptance of Terms
- By booking with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
? 14. Contact Us
REV-MATE SERVICES PRIVATE LIMITED
? Email: info@rev-mate.com
? Phone: +91 9606300887
✨ We are committed to providing you with a smooth and memorable travel experience. Thank you for choosing us!
